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Warning eurocarparts


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15 replies to this topic

#1 jack s

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Posted 01 March 2021 - 09:49 PM

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This is the email I sent eurocarparts, hopefully it will be self explanatory.

Good afternoon

Regarding tyre inflator - Ring RAC 610 and your price promise.

Thank you for your decision to refund the difference and match Wilko’s price of £9.00 for this product, which your price is £15.99. The product is in stock and is the same model as yours in Wilko’s.

However it leaves me in doubt about your price promise. It took numerous emails to you (which I have saved), a visit to your store, when I was told, after waiting for half an hour, that your head office would not match the price of Wilko’s.

I told you in my last email that now, it’s not the money, but the principle. I don’t think it is fair that other customers, who seek your price promise, would be treated in this way.

The email I received from you was an apology and that you would refund the difference for home delivery.

My problem is that you ended the email saying on this occasion.

My logical interpretation of this is that you don’t honour your price promise on ALL occasions.

Because of this, I will inform the Gov.uk
Complain about a limited company
Consumer rights
Ombudsman
Companies house
BBC Watchdog
Vehicle forums that I am a member of and in addition will join every other vehicle marques forums to tell them of your so called PRICE PROMISE.
I will do this, I PROMISE (Unlike your promise). Yes, I am but small fry, but am willing to highlight a big apocryphal company like yours to everyone I can.

I will also add all our emails to prove your unwillingness, avoidance to honour your price promise thereby giving a factual account.

My contentment, irrespective of outcome, is knowing your name, policy of your so called price promise will be known to all other people, giving them the judgment of whether to shop with you. On this occasion I would rather shop elsewhere, in fact, anywhere but you.

Jack
(small fry, but having principles, one of which is that people should not be deceived with false promises).
  • Phill P likes this

#2 TreborB

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Posted 01 March 2021 - 09:59 PM

Absolutely spot on mister. Well done, totally agree.
I always "trusted" ECPs but not anymore.
I looked, like many others, for a battery charger, the MX5 jobby.It was about at it's normal price £70 at most places, Inc Halfords. ECP was a whopping £139. I complained by e mail to ECPs CEO, asking why they were taking advantage of covid where people were needing batt chargers.
He replied by saying buy it from us at £139 and, being as we price match, send him my invoice and he would refund me £69, idiot. Am I going to go to that much trouble.
No longer are ECPs my first choice anymore

Edited by TreborB, 01 March 2021 - 10:00 PM.

BMW 320i M Sport 2019 Mineral Grey, Steptronic 8 speed ZF Auto

( Sorry but NO 2.3 Ecoboost 8 Speed Auto Mondeo's to be found!)

 

Focus 2018 Mk3.5, 1 Litre Ecoboost 140ps ST Line, SYNC3 Sat Nav, Parking Sensors, Colour Magnetic - Gifted to the Wife! Then Sold Aug 2019

 

Mondeo Mk5 Titanium 2L Ecoboost 240ps, X Pack, Body Kit, Rear Spoiler, 19" Alloys, LED Headlamps, Sony 12 Spkr Audio, Park Assist, Winter Pack, Rear Camera, Magnetic, Built Sept 2015,Sold Oct 2018.

Mondeo TitaniumX Sport 240ps 2L Ecoboost Powershift 2011 - Sold 2016 But Never Forgotten.

2007 - 2010, 4 New Focus ST225s


#3 stonekeeper

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Posted 01 March 2021 - 10:17 PM

Carparts4less

 

Same company lower prices?



#4 ash99s90

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Posted 02 March 2021 - 09:26 AM

Carparts4less

Same company lower prices?

Yeah website is identical, I've ordered from carparts4less before and they were delivered by a euro car parts van.

Sent from my SM-G930F using Tapatalk

#5 mondy zetecs

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Posted 02 March 2021 - 10:33 AM

Carparts4less prices delivered is sometimes cheaper than Eurocarparts hyped up

false discounts.

Always compare the parts prices with the sister company.


Fiesta 1.0 ecoboost 2014


#6 TreborB

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Posted 02 March 2021 - 10:33 AM

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Yes, I know they are same company - stupid they have different prices - us guys should not have to p**s about when looking for parts from same company.

Still a rip off

ECPs CTEK MXS5.0 Charger £135.00

Car Parts For Less CEK MXS5.0 Charger, on "offer", ha ha at £91.59

 

Even Halfords are only at £79.99


  • Bandit51 and stonekeeper like this

BMW 320i M Sport 2019 Mineral Grey, Steptronic 8 speed ZF Auto

( Sorry but NO 2.3 Ecoboost 8 Speed Auto Mondeo's to be found!)

 

Focus 2018 Mk3.5, 1 Litre Ecoboost 140ps ST Line, SYNC3 Sat Nav, Parking Sensors, Colour Magnetic - Gifted to the Wife! Then Sold Aug 2019

 

Mondeo Mk5 Titanium 2L Ecoboost 240ps, X Pack, Body Kit, Rear Spoiler, 19" Alloys, LED Headlamps, Sony 12 Spkr Audio, Park Assist, Winter Pack, Rear Camera, Magnetic, Built Sept 2015,Sold Oct 2018.

Mondeo TitaniumX Sport 240ps 2L Ecoboost Powershift 2011 - Sold 2016 But Never Forgotten.

2007 - 2010, 4 New Focus ST225s


#7 TreborB

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    8 gears or more please

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Posted 02 March 2021 - 10:43 AM

ECPs must make millions out of people who don't know any better

 

Battery for my car at ECP is £469.00 !!!!!! Only £300 fitted at main BMW dealer

 

Identical Exide battery to one at ECPs but at Car Parts For Less is £231.00

 

Same Spec battery at Halfords £186.00


Edited by TreborB, 02 March 2021 - 10:45 AM.

BMW 320i M Sport 2019 Mineral Grey, Steptronic 8 speed ZF Auto

( Sorry but NO 2.3 Ecoboost 8 Speed Auto Mondeo's to be found!)

 

Focus 2018 Mk3.5, 1 Litre Ecoboost 140ps ST Line, SYNC3 Sat Nav, Parking Sensors, Colour Magnetic - Gifted to the Wife! Then Sold Aug 2019

 

Mondeo Mk5 Titanium 2L Ecoboost 240ps, X Pack, Body Kit, Rear Spoiler, 19" Alloys, LED Headlamps, Sony 12 Spkr Audio, Park Assist, Winter Pack, Rear Camera, Magnetic, Built Sept 2015,Sold Oct 2018.

Mondeo TitaniumX Sport 240ps 2L Ecoboost Powershift 2011 - Sold 2016 But Never Forgotten.

2007 - 2010, 4 New Focus ST225s


#8 PURPLE_2L_LX

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Posted 02 March 2021 - 11:08 AM

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Must admit i use them a fair bit, they are fairly local and often the stuff is on the shelf.

 

BUT.. i do compare both euro and 4less (yep the same company) the discount codes

vary and mostly 4less is cheaper even with delivery but not always.

 

I have never assumed they were the cheapest though and always shopped around,

like the EFB battery for my daughters car which was cheaper at GSF who are even closer.

 

 

Always wondered how they get away with the never ending discounts, thought prices must

be the greater value for a length of time before they can discount it again.

 

£100 item thats 80% off this week or £40 with a 50% discount the true value is £20 not

the artificially created greater price.   If you do complain and take it further ask them

about the endless discounts and keep track of various items to prove they are never

on sale for any length of time to show the real price is anything but thge discounted one.


  • stonekeeper likes this

MK4.5 TDCI 140 Business Estate.

 

MK3 FUSE INFO CLICK HERE ... FORD WIKI CLICK HERE .... FORD ETIS CLICK HERE

Adding your location may find someone local who could offer assistance.

F-Super, Bluetooth OBDII (ELM) and a MS509 scanners (test subjects required).

ForDiag now available to victims.


#9 mike4369

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Posted 02 March 2021 - 03:40 PM

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I too have used them for many years and found prices reasonable, BUT, as of late, prices have risen, in my opinion considerably, so not so competitive. All the discount codes are meaningless when prices are inflated in the first place.


Edited by mike4369, 02 March 2021 - 03:40 PM.

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#10 jack s

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Posted 02 March 2021 - 06:40 PM

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Hi everyone,

Thank you for your responses and comments, they are really appreciated.

I find it quite disgusting that big companies can do what they like, for example, falsely advertising deals, price promises, discounts etc. that they do not honour. They deceive the public and our community.

They really should be taken to account. I do intend to highlight this issue, with the means I have available.

If nothing happens, which I doubt, then I know I’ve done what I can. Anyway It make me feel better knowing that a lot of people will read this email and may take their custom elsewhere.
Jack.
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